Thank you for visiting to our store!
No Matter which style and what color you wanted, just feel free to contact us, our factory will grant you best price and hand customize for you. We promise all our shoes are of good quality and great price.
2. If your wanted style not in our store, please email us photos to confirm if factory could help customize.
3. If you need more than 5 pairs of shoes, contact us to get wholesale price.
4. All regular clients could contact us to get discount when you place new order.
5. If you love our shoes, please click the button “Follow” on the top or add it into the wish list, next time you will find us much easier.
This style boots could customize with no fur inside, you could choose wanted color on our colors cards and tell us the color number, we will customize as your request
Payment
BigTimeShoppers.com will check your credit card, and it will take about 24 hours. Buyer who has no buying record, please carefully check your card information, sometimes BigTimeShoppers.com need you to verify it, then the payment could go through successfully.
Shipment
When you place the order, please make sure the shipping information is right. Most of the shoes need to customize, it usually takes 4-8 days to customize well, as soon as the shoes are prepared well, we will send out and tell you the tracking number. Shippment will be extended on Chinese Holidays. We don’t accept urgent orders. Our cooperate shipping ways include DHL, EMS, E-EMS, epacket, China post air mail and PostNL. The more faster way is more expensive. Please choose your wanted shipping way. If some country does not fit the shipping way you choose, we will help send by the other way, and leave you message under your order information, please pay attention to it.
Customs Duty
The customs fee depends on your local customs policy. If you need us to write your wanted value on the package, please leave message when you place the order. If no message left, we will arrange shipping your order with some value lower than your order price on your package to avoid the customs fee. Sometimes it works, some times it doesn’t. Please understand. If you need invoice for the customs clearance, just feel free to contact us.
Exchange and Return
We do our best to serve every client. If any quality problem of the items you get, please don’t worry, we could accept the return and exchange. Please keep it with original new condtions for the exchange or refund within 5 days when you get the order. As soon as we get the returned shoes, we will help exchange or refund.
Feedback
We are sincere to do business with world, we are glad you love our goods and appreciated for your 5 stars positive feedback. If any problem you meet, please feel free to contact us first before you leave negative feedback. We will do our best to solve it and provide you with the best customer service.
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