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Shipment
1. WORLDWIDE SHIPPING.(Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirm order addresses.You order address MUST MACTH your shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
6. if you have not received your order after 60 days from payment, please contact us. We will trace your order and get back to you asap. Our goal is to resolve any problems as quickly and conveniently as possible to your satisfaction.
Please Choose the Shipping Method Before Submitting an Order
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Ship my order(s) to:
Choose Shipping Method
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Shipping Company
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Estimated Delivery Time
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Shipping Cost
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Tracking Information
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Seller’s Shipping Method
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20-38 days
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Free Shipping
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Not available
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SunYou Economic Air Mail
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30-50 days
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Free Shipping
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Not available
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4PX Singapore Post OM Pro
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28-45 days
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US $0.41
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Not available
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BigTimeShoppers.com Standard Shipping
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19-39 days
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US $1.45
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Available
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Singapore Post
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26-44 days
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US $1.51
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Not available
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6-13 days
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US $51.78
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Available
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The fastest delivery time:24 hours+2 days+12 days+7 days+3 days=25 days
The longest delivery time:24 hours+5 days+32 days+15 days+7 days=60 days
Return & Refund
1. You have 7 days to contact us and 30 days to retunrn it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUE A REFUND OR REPLACEMENT to you. There are no EXCEPTIONS! Shipping cose is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specifi reason for the return and your order ID.
3. We will REFUND YOUR FULL BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included. AFTER BOTH seller and buyer cancel the transaction from BigTimeShoppers.com OR you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is(are) not as advertised.
In order to protect your interests
PLEASE NOTICE:
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Please don’t open a dispute at discretion if you find the time is still within the promised time.
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Please don’t keep silent after opening a dispute,tell seller to perform a resend or refund.
Guarantee
1. 12 months Manufactorers’ Limited Warranty for defective items(excluding items demaged and/or misused after receipt. Accessories come with a 3-moth warranty.
2. Detactive item MUST BE reported and returned within the warranty period(and in the original packaging if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITHIN AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on BigTimeShoppers.com!
Feedback
1. We maintain high standards of excellence and strive for 100% customer satisfaction! Your feedback is very important to us. We request that you contact us immediately BEFORE giving us neutral or negtive feedbacks, so that we can perfom up your satisfaction.
It’s impossible to address isuues if we do not know about them!
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